Importers
Exporters
Manufacturers
Freight Forwarders/Declaring Agents
Individuals
Valuation, Duties & GST
Customs Schemes & Licences
Import & Export Procedures
Registration
Permits & Documentation
Clearance of Goods
Voluntary Disclosure Program (VDP)
List of Dutiable Goods
Directories of Service Providers
Rules of Origin
Secure Trade Partnership (STP)
Certificates of Origin
Arriving in Singapore
Departing from Singapore
Customs Clearance Procedure
Dutiable, Controlled & Prohibited Goods
Allowance, Relief & Concessions
Customs Bonding Facility
Tourist Refund Scheme
Crew Members
Transferring of Residence to Singapore
Business Travellers
Customs Guide for Travellers
Customs Offences

 
 
Contact Us

Corporate HQ and mailing address:

Singapore Customs
55 Newton Road, #10-01
Revenue House
Singapore 307987
Fax: (065) 6250 8663

Customs Call Centre
Customer Service Line (Available 24 hours a day)
Tel: (065) 6355 2000
Email: customs_documentation@customs.gov.sg

Strategic Goods Control Branch
Tel: (065) 6337 5996
Fax:(065) 6355 2156
Email: customs_stgc@customs.gov.sg
Submission of documents by courier can be made at:
7th floor, Revenue House
Box No. 3 - Strategic Goods Control Branch

Report on smuggling activities and evasion of duty/GST
Tel: 1800 233 0000
Email: customs_intelligence@customs.gov.sg

Career opportunities in Customs
Tel: (065) 6355 2028
Email: customs_hr@customs.gov.sg

Training programme for the trade
Tel: (065) 6355 2044
Email: customs_hr@customs.gov.sg

Quality Service Manager
Tel: 1800 253 3866
Email: customs_feedback@customs.gov.sg


Cut Red Tape


Branch Information
Branch Name Email Address
Tariff & Trade Services Branch customs_ttsb@customs.gov.sg
Permits Compliance Branch customs_compliance@customs.gov.sg
Procedures & Processing Branch customs_documentation@customs.gov.sg
   
Trade Investigation Branch customs_tib@customs.gov.sg
Strategic Goods Control Branch
customs_stgc@customs.gov.sg

Supply Chain Security
Branch
customs_scs@customs.gov.sg
Schemes Promotion & Administration Branch

Intelligence Branch
customs_schemes@customs.gov.sg


customs_intelligence@customs.gov.sg
Special Investigations Branch customs_special_investigation@customs.gov.sg
Company Compliance Branch customs_company_compliance@customs.gov.sg
 
Checkpoint Services & Investigation Branch customs_csi@customs.gov.sg
International & Planning Branch customs_international@customs.gov.sg
   
Administration Branch customs_admin@customs.gov.sg
Corporate Communications Branch customs_feedback@customs.gov.sg
Finance Branch customs_finance@customs.gov.sg
Human Resource Branch customs_hr@customs.gov.sg
 


Customs Station

Email: customs_csi@customs.gov.sg
Station Name Tel Fax
Changi Airport Terminal 1 (065) 6542 7058 (065) 6542 7059
Changi Airport Terminal 2

Changi Airport Terminal 3
(065) 6546 4656

(065) 6542 0519
(065) 6545 2204

(065 6542 4071
Budget Terminal (065) 6546 3090 (065) 6546 0615
Singapore Cruise Centre (065) 6276 6587 (065) 6276 6587
Tanah Merah Ferry Terminal (065) 6786 1427 (065) 6786 1427
Tuas Checkpoint (065) 6863 9032 /
(065) 6863 9179
(065) 6863 9032 /
(065) 6863 9179
Woodlands Checkpoint (065) 6767 5815 /
(065) 6767 5837
(065) 6892 7223


Immigration and Checkpoints Authority (ICA)

With effect from 1 Apr 2003, the clearance and inspection of arriving persons, baggage, vehicles and cargoes at all entry checkpoints is under the purview of the Immigration & Checkpoints Authority (ICA).

For a complete list of the checkpoints in Singapore, please refer to ICA's website.


Last reviewed on 28 January 2010
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