Contact Us

Corporate HQ and mailing address:

Singapore Customs
55 Newton Road, #08-01
Revenue House
Singapore 307987
Fax: (065) 6250 8663

Customs Call Centre
Customer Service Line
Operating hours (with effect from 1 July 05):

Monday - Friday	0800 - 1730 hrs
Saturday	0800 - 1245 hrs

Closed on Sundays and Public Holidays
(The Customer Service Line is equipped with a 24-hour Interactive Voice Response System)
Tel: (065) 6355 2000
Email: customs_documentation@customs.gov.sg

Strategic Goods Control Branch
Tel: (065) 6337 5996
Fax:(065) 6355 2156
Email: customs_stgc@customs.gov.sg
Submission of documents by courier can be made at:
7th floor, Revenue House
Box No. 3 - Strategic Goods Control Branch

Report on smuggling activities and evasion of duty/GST
Tel: 1800 233 0000
Email: customs_intelligence@customs.gov.sg

Career opportunities in Customs
Tel: (065) 6355 2028
Email: customs_hr@customs.gov.sg

Training programme for the trade
Tel: (065) 6355 2044
Email: customs_hr@customs.gov.sg

Quality Service Manager
Tel: 1800 253 3866
Email: customs_feedback@customs.gov.sg

Branch Information
Branch Name	Email Address
Tariff & Trade Services Branch	customs_ttsb@customs.gov.sg
Permits Compliance Branch	customs_compliance@customs.gov.sg
Procedures & Processing Branch	customs_documentation@customs.gov.sg

Trade Investigation Branch	customs_tib@customs.gov.sg
Strategic Goods Control Branch	customs_stgc@customs.gov.sg
Supply Chain Security Branch	customs_scs@customs.gov.sg
Schemes Promotion & Administration Branch Intelligence Branch	customs_schemes@customs.gov.sg customs_intelligence@customs.gov.sg
Special Investigations Branch	customs_special_investigation@customs.gov.sg
Company Compliance Branch	customs_company_compliance@customs.gov.sg

Checkpoint Services & Investigation Branch	customs_csi@customs.gov.sg
International & Planning Branch	customs_international@customs.gov.sg

Administration Branch	customs_admin@customs.gov.sg
Corporate Communications Branch	customs_feedback@customs.gov.sg
Finance Branch	customs_finance@customs.gov.sg
Human Resource Branch	customs_hr@customs.gov.sg


Internal Audit Branch	customs_internal_audit@customs.gov.sg

Customs Station Email: customs_csi@customs.gov.sg
Station Name	Tel	Fax
Changi Airport Terminal 1	(065) 6542 7058	(065) 6542 7059
Changi Airport Terminal 2 Changi Airport Terminal 3	(065) 6546 4656 (065) 6542 0519	(065) 6545 2204 (065 6542 4071
Budget Terminal	(065) 6546 3090	(065) 6546 0615
Singapore Cruise Centre	(065) 6276 6587	(065) 6276 6587
Tanah Merah Ferry Terminal	(065) 6786 1427	(065) 6786 1427
Tuas Checkpoint	(065) 6863 9032 / (065) 6863 9179	(065) 6863 9032 / (065) 6863 9179
Woodlands Checkpoint	(065) 6767 5815 / (065) 6767 5837	(065) 6892 7223

Immigration and Checkpoints Authority (ICA)

With effect from 1 Apr 2003, the clearance and inspection of arriving persons, baggage, vehicles and cargoes at all entry checkpoints is under the purview of the Immigration & Checkpoints Authority (ICA).

For a complete list of the checkpoints in Singapore, please refer to ICA's website.