Please see below for the various awards and achievements of Singapore Customs:
| The department joined the Singapore Quality Class (SQC) in February 2000. The attainment of SQC reaffirms our commitment to quality service and marks another milestone in our progress towards building a world-class Customs Service. |
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| Attained in December 2000, the prestigious award recognises the department's commitment to effective development of staff. |
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| Our core business processes are ISO 9001: 2008 certified. First obtained in August 1998, the certification is in pursuit of our commitment to build a world-class Customs Service that is geared towards professionalism and quality service. It represents a major milestone in our commitment to quality service and continual improvement in our business dealings with the public. |
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| Singapore Customs was awarded the I-Class Award on 28 Feb 06 at the 1st attempt. This success is greatly attributed to the strong leadership, as well as the dedicated and conscientious effort from staff to continuously improve and innovate. |
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Singapore Customs was awarded the S-Class Award in 2008. The award is a testament to the excellent service delivery which we are committed to the trade and public.
The survey measures Customs Administrations of 60 countries on their ability to facilitate the transit of goods and create and maintain an environment which can sustain the competitiveness of enterprises.
Singapore Customs is ranked 4th out of 26 government agencies in the Pro-Enterprise survey conducted by the Action Community for Entrepreneurs in 2008. The survey assesses compliance cost, pro-enterprise orientation, customer responsiveness, review of rules and transparency of the government agencies.
Singapore Customs was awarded Public Service Award for Organisational Excellence on 13 October 2004 for achieving organisational excellence standards under the Managing for Excellence Scheme.
Attained in July 2004, the award recognises our practice of providing an excellent family-friendly work environment that enables our staff to achieve better work-life balance.
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