A leading Customs that advances Singapore’s economy by assuring the integrity of the trading system.
Explanation
Trade is the lifeblood of Singapore’s economy. We contribute to our nation’s economic wellbeing by assuring the integrity of Singapore’s external trading system. We aspire to be a leading Customs agency in the world, setting best practices in what we do.
As the guardian of Singapore’s trade, we uphold our laws to build trust, facilitate trade and protect revenue.
Explanation
We facilitate Singapore’s external trade through active engagement with businesses, robust regulations and effective enforcement. By upholding our trade and customs laws, Singapore can remain as a global trade hub trusted by foreign trading partners and businesses operating in Singapore.
We contribute to Singapore’s fiscal sustainability by protecting revenue due to Government.
Our Motto
We make trade easy, fair and secure.
Explanation
We take a risk-based approach to facilitate compliant trade. At the same time, traders who trespass our laws and engage in illicit trade will be brought to justice.
Through an active partnership with the trade, we seek to understand their challenges and needs, so that we can respond with effective regulations and flexible facilitation.
We aim to make trade:
Easy - traders can transact with SC quickly, with minimum hassle and at reasonable costs.
Fair - traders are assured that SC will treat them in an even-handed way. We provide professional services to all compliant traders, according greater facilitation to traders who pose a lower risk.
Secure – we protect our economy by strengthening the security and resiliency of our supply chain.
We act as Singapore’s national authority on strategic goods control to contribute to the security of the international community.
We are upright and fair
We are incorruptible. We are trustworthy. We do not show favouritism.
We pledge to be the best we can be
We strive for excellence. We take ownership. We deliver what we promise.
We do the right things despite risk and danger
We encourage different views and ideas. We dare to change. We are not afraid to fail.
We anticipate changing needs and act promptly
We keep ahead of changing realities. We take quick and decisive actions. We continuously learn and adapt.
Teamwork
We work together to achieve SC's goals
We care for one another. We share knowledge. We put aside personal interests.