Please click on the links below to view the sections:
| Q1 |
What is the scheme of service for Customs Senior and Junior Service? |
| A |
All successful applicants for Graduate and Non-Graduate Schemes will be placed on one-year probation in the first instance. |
| Q1 |
Who is eligible? |
| A |
Singapore Citizens are eligible to apply. |
| Q2 |
What are the educational requirements to join Singapore Customs? |
| A |
To be a Singapore Customs Specialist/ Management Executive Officer under the Graduates Schemes, you need to have a pass degree in any discipline from a recognized university. And to be a Singapore Customs Officer/Corporate Support Officer under the Non-Graduate Schemes, you must have at least 3 credits in GCE "N" Level in English or Mathematics. To know more about our entry requirements, please click here for details on Graduate Schemes or here for details on Non-Graduate Schemes. |
| Q1 |
Do I need to fulfill any physical requirements to join the Customs service? |
| A |
No. There is no physical requirement. However, all successful applicants will have to undergo a medical examination for fitness to join the Customs service. |
| Q1 |
What are the working hours like? |
| A |
When you join Singapore Customs under the uniformed schemes, you will be scheduled to perform any one of the 3 working hour patterns shown in the table depending on the branch and work areas you are posted to:
| |
| Branches within Singapore Customs HQ, Revenue House |
Office hours: 8.00/8.30/9.00am to 5.00/5.30/6.00pm
5 day work week except for Branches servicing the Public |
Customs Stations at Airports Terminal 1, 2 and 3, Budget Terminal, Woodlands (Car-Bay Office)
Special Investigation Branch
|
Cyclic shift:
2 days morning - 8.00am-3.00pm;
2 days night - 10.00pm-8.00am the next morning;
2 days afternoon - 3.00pm-10.00pm;
Rest day. |
| Singapore Cruise Centre, Tanah Merah Ferry Terminal , Tuas and Woodlands (Support Officers & Passengers Office) |
Am/PM shift: Alternate one week working morning/afternoon shift. | |
Non-uniformed staff will be scheduled to work office hours shift. |
| Q1 |
Will there be training provided? |
| A |
Yes. All new officers will who joined Singapore Customs as a Singapore Customs Specialist/Singapore Customs Officer will undergo a 5-day Basic Course for New Recruits which comprises of lecture sessions, and field visits. |
| Q2 |
What type of training will I receive? |
| A |
The Training consists of lecture sessions and field attachments. The classroom sessions will provide the recruits with the fundamentals in work-related theoretical knowledge while the field attachments will offer them the opportunities for a practical experience in customs work. |
| Q3 |
Do I need to pass any tests after the training? |
| A |
All newly recruited SOs and JOs are not required to pass any Probationary Customs Exams. |
| Q4 |
Do I need to service any bond for the training I received? |
| A |
There is no bond period for the training received. |
| Q1 |
How long is the probation period? |
| A |
All new recruits will be put on one-year probation period in the first instance. |
| Q1 |
Where will I be posted to after my basic training course? |
| A |
Upon completion of the Basic Course for New Recruits, you will be posted to either branches within the HQ, or the field stations of the Checkpoint Services & Investigation or Special Investigation Branches depending on the vacancies available as well as your aptitude and suitability. |
| Q2 |
How frequent will my posting be? |
| A |
You will remain in your first posting for about a period of 2 years. Transfer to a new job function is subjected to availability or exigencies of service during the first 2 years. |
| Q1 |
What is the rank and basic salary if I join the uniformed Customs Service as a Singapore Customs Specialist? |
| A |
You will join as Singapore Customs Specialist Grade 13. Your entry salary will depend on your educational qualification. For male who had completed full time National Service, additional increment of 2.5 years would be granted. For additional details, please click here. |
| Q2 |
What is the rank and basic salary if I join the Customs Service as a Singapore Customs Officer? |
| A |
You will join as Higher Singapore Customs Officer or Singapore Customs Officer depending on your educational qualification. Your entry salary will depend on your educational qualification as well. For male who had completed full time National Service, additional increment of 2.5 years would be granted. For more details, please click here. |
| Q3 |
What is the progression in the rank for officers in the Customs uniformed Service? |
| A |
To view the rank structure of Customs Service, please click here. |
| Q4 |
Will additional increment be granted for past working experience? |
| A |
Yes. Additional increments will be granted for relevant and useful past working experience. |
| Q5 |
Do you grant additional increment if I have a post graduate qualification? |
| A |
Your rank and salary at entry will be based on your first degree. Additional increment for your post-graduate qualifications will be assessed on a case-by-case basis. |
| Q1 |
If I tender my resignation, how long is the notice period? |
| A |
You will need to give one month notice. |
| Q1 |
What are the criteria for promotion? |
| A |
Promotion prospect is based on performance and potential demonstrated by the officer at work. |
| Q2 |
What opportunities are present in Customs for future learning? |
| A |
There are specialized sponsored overseas courses for confirmed officers. Attendance at the courses will depend on its relevance to the officer's work as well as the officer's performance and potential. Officers are also encouraged to upgrade themselves through continuous education such as part-time courses which are of relevant to their work. |
| Q3 |
What are the criteria for applying no-pay leave for studies? |
| A |
The course of study should be relevant to the Department. If the application is approved, officer can be granted 3 days no-pay leave per subject to prepare and sit for non-government sponsored studies. The maximum capping per year is 12 days. |
| Q1 |
I am interested to join Singapore Customs, how do I apply? |
| A |
You may submit your application via the VOG website. |
| Q2 |
Will I be notified of the outcome of my application? |
| A |
Only shortlisted candidates will be notified to attend the interview. |
| Q3 |
How frequent does Singapore Customs conduct recruitment exercise for the uniformed Customs service? |
| A |
Our recruitment exercise is conducted periodically depending on the availability of vacancies. |
| Q4 |
Can I apply if I am currently serving my National Service? |
| A |
Yes. However, you can only be appointed upon the completion of your full-time NS. |
| Q5 |
Can I apply if I am an undergraduate in my final year? |
| A |
Yes, but your application is subjected to your final year results. |
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