Quick Guide on Registration Matters

Activating a Customs Account

Declaring entities such as importers, exporters, shipping agents, air cargo agents, freight forwarders, common carriers, individuals carrying on business under their full name and other persons who intend to:

  • Engage in import and/or export activities in Singapore; or
  • Appoint a declaring agent to apply for Customs import, export and transhipment permits or certificates through TradeNet,

will need to:

Applying for Customs Permits

After activating your Customs Account, you may appoint a declaring agent to apply for Customs permits via TradeNet on your behalf.

To apply for your own permits or on behalf of your clients, you have to register as a declaring agent and apply for a TradeNet user ID.

You may apply for permits via:

Applying for Inter-Bank GIRO

You are required to maintain an Inter-Bank GIRO (IBG) account with Singapore Customs to facilitate the payment of duties, Goods and Services Tax (GST) or other miscellaneous fees to Customs directly.

To apply, mail the completed IBG application form to:

Director-General of Customs
Singapore Customs
55 Newton Road

#07-02 Revenue House
Singapore 307987


The IBG application usually requires 3 to 4 weeks for the bank’s approval. Once it is approved, you will receive a notification by fax or email depending on the contact details provided in your Customs Account.

Security Lodgement

You, or your appointed declaring agent, are required to furnish security for various scenarios including:

  • Transactions involving dutiable goods
  • Temporary import of goods for approved purposes
  • Operation of licensed premises such as licensed warehouses and excise factories
  • Compliance with regulatory requirements
  • Revenue protection purposes

Singapore Customs may also vary the security lodgement amount on a case-by-case assessment.

More information on security lodgement.

Authorising your Declaring Agent

If you are the key personnel (for example, the owner, partner or director, based on ACRA’s records) or the authorised personnel of the entity, you may authorise your declaring agent to use your entity’s:

  • Inter-Bank GIRO account for the payment of duties, GST and other fees relating to the transactions
  • Banker’s Guarantee or Insurance Bond for transactions which require security