Skip to main content
A Singapore Government Agency Website How to identify
Official website links end with .gov.sg
Government agencies communicate via .gov.sg websites (e.g. go.gov.sg/open). Trusted websites
Secure websites use HTTPS
Look for a lock () or https:// as an added precaution. Share sensitive information only on official, secure websites.

Government officials will never ask for money or bank details via phone call, text message or email.

Only trust SMSes from gov.sg SMS Sender ID. Unsure? Call ScamShield 1799 or visit the ScamShield website.

Singapore Customs

Compliance to Registration Requirements and Terms and Conditions

Understand the compliance requirements and terms that apply to Declaring Agents and Declarants.

Last updated 24 February 2026

Registered Declaring Agents (DAs) and Declarants must comply with the applicable Terms and Conditions, which outline the responsibilities, conduct, and due diligence expected when submitting trade declarations.

For more details, refer to:

Terms and Conditions for DAs and Declarants 

  • For DAs: This document explains the responsibilities of DAs under Part IVA of the Regulation of Imports and Exports Regulations and Part XIVA of the Customs Regulations. This includes (but not limited to) the requirements on governance, accuracy of declarations, internal controls and compliance with Customs procedures. Download the Terms and Conditions for DAs (PDF) 

  • For Declarants: This document sets out the obligations of Declarants when preparing and submitting trade declarations on behalf of their company or clients. It includes requirements on competency, accuracy, proper use of TradeNet®, and adherence to Customs laws. Download the Terms and Conditions for Declarants (PDF) 

Determining ‘Fit and Proper’ Status

When assessing whether a Declaring Entity (DE)E, DA, Declarant, or Key Personnel is fit and proper, Singapore Customs may consider factors such as (but not limited to):

  • Any offence or breach of Terms and Conditions by the DE, DA, or Declarant

  • Whether the Key Personnel of the DE or DA has committed, or is suspected of having committed, any offence or breach

  • A Declarant’s knowledge and practical experience in making trade declarations

Consequences of Non-compliance

Non-compliance is an offence. Singapore Customs may take enforcement action, which may include:

  • Suspension or revocation of DA or Declarant status

  • Downgrading of DA banding and related benefits

  • Composition sums, court fines, and/or imprisonment

Important:
Suspended or revoked DAs and Declarants cannot submit permit applications through TradeNet®.

Examples of Non-compliance

Non-compliance may include:

  • A DE, DA, Declarant, or Key Personnel committing an offence or breaching the applicable Terms and Conditions.

  • A DE, DA, Declarant, or Key Personnel no longer being considered fit and proper.

  • Failure by a DA to renew its DA status within the stipulated renewal window.

  • Failure by a DA to maintain a valid Inter-Bank GIRO arrangement with Singapore Customs.

  • Breach of conditions stated in a Customs permit.