Customs eServices

Key Features

You can use Customs eServices to:

• Submit regulatory applications and check their status digitally.

• Send and receive selected regulatory e-documents with participating overseas customs authorities and regulators.

Log in via Corppass

Some services on Customs eServices are available without logging in, such as the Permit Clearance Enquiry Service (opens in new tab) and Certificate of Origin Verification (opens in new tab). For services that require authentication, follow these steps:

1. Ensure your company has an active Corppass account.

2. Ask your Corppass Administrator to select Customs eServices as a Digital Service on the Corppass website.

3. Ensure your Administrator assigns you the permission to use the service on behalf of your company.

4. Log in to Customs eServices using your Singpass.

5. Accept the Terms and Conditions (opens in new tab) during your first login.

Get Help

• For Corppass issues: Email support@corppass.gov.sg for technical assistance.

• For Customs procedures or website issues: Chat with us now (opens in new tab) or call the Customs Contact Centre at +65 6355 2000.

• Online enquiries: Submit a written enquiry or request a call-back via our online enquiry form (opens in new tab).

• Contact Centre operating hours: 8:30am to 5:30pm (Monday to Friday). Closed on weekends and Public Holidays.

Connect Internationally

Customs eServices allows you to send and receive government-issued documents and certificates directly with participating countries.

Connectivity Services:

• Transmit Electronic Preferential Certificate of Origin (ePCO) and Electronic Certificate of Non-Manipulation (eCNM) for exports to China.

• Transmit ATIGA e-Form D for exports to ASEAN Member States.

• Access ePCO information for certificates shared with your company (China and ASEAN trade).

• Access eSPS certificate information for imports from Australia.