A Singapore Government Agency Website

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Government agencies communicate via .gov.sg websites (e.g. go.gov.sg/open). Trusted websites

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Look for a lock () or https:// as an added precaution. Share sensitive information only on official, secure websites.

A Microsoft service disruption on 13 November 2026 is affecting some government systems, including email.

GovTech is working with Microsoft to restore services as soon as possible. The email disruption may delay responses to enquiries. Thank you for your understanding.

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Claiming Preferential Tariff Treatment for Dutiable Imports

Find out how to claim reduced or zero duties for qualifying imports, and the conditions that must be met to receive preferential tariff treatment.

Claiming Preferential Tariff Treatment

Last updated on 25 February 2026