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Singapore Customs

Fees Charged by Service Providers

Understand the different fees service providers may charge when you import goods, and how to check and manage your costs.

Last updated 24 February 2026

If you are importing goods, the total cost may be more than just the price you paid online. Different service providers may charge varying fees, so it is important to know what to expect.

What You Might Be Charged

Service providers may charge fees such as:

  • Shipping fees: The cost to transport your goods

  • Handling fees: The charges for processing and managing your shipment

  • Customs clearance fees: For paperwork and getting your goods through customs

  • Permit application fees: If your items require special permits

  • GST and duty payments: Sometimes paid on your behalf by the service provider

How to Manage the Fees

Check with your e-commerce platform or service provider before making a purchase.

  • Request a detailed fee breakdown to clarify all costs.

  • Review permit and documentation requirements that may incur additional charges.

View Permits, Documentation and Other Fees for more information.