Protecting Singapore's Reputation as a Global Trading Hub

As the guardian of Singapore's trade system, Singapore Customs is tasked with the roles of trade facilitator as well as trade regulator. While facilitating trade and enforcing regulations to protect revenue may appear contradictory, a risk-based approach allows the department to achieve both objectives without compromising on either.

To ensure the integrity of the trading system, Singapore Customs officers, working together with other controlling agencies, targets high-risk consignments for checks. This curbs the movement of illegal goods while ensuring that legitimate goods flow in and out of Singapore smoothly. Read our feature story to find out how Singapore Customs recently foiled two attempts by importers to smuggle controlled goods.

The trade regulation and trade facilitation measures can work well together, as evidenced by Singapore's top performance in global rankings in logistics and trade. Most recently, Singapore's customs procedures were ranked as the most efficient out of 144 economies in World Economic Forum's Global Competitiveness Report. In addition, the agency's annual Travellers' Satisfaction Survey 2011 results show that travellers are happier with Singapore Customs' services at the checkpoints: their overall satisfaction increased from 91 per cent in 2010 to 95 per cent in 2011.

Singapore Customs will continue to partner the trading community and uphold our laws to build trust, facilitate trade and protect revenue.



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