The World Customs Organisation has designated 2015 as the Year of Coordinated Border Management. Customs administrations are encouraged to actively promote partnerships they have built to improve and expedite border processing.
This theme was launched on International Customs Day, when we also recognised five Singapore Customs officers for their contributions in enhancing border management practices.
In this issue, we also highlight the 2014 Singapore Customs enforcement results. Adopting a Whole-of-Government approach and working closely with partner agencies, Singapore Customs continues to disrupt the supply of contraband cigarettes and keep the situation in check.
An emerging trend of online retailers attempting to evade Goods and Services Tax has also been observed.
Not forgetting the smaller details, improvements have been made at our checkpoints to make travellers' experiences better.
Cashless transactions system for duty and tax payments has been enhanced, and e-Translation Booklets have been given a facelift to help our officers communicate better with non-English speaking travellers.
Neo Wen Tong