How to Make GST and Duty Payment

For Postal Parcels

With effect from 1 November 2021, collection of parcel and payment of the GST and duty of the items at SingPost Centre are no longer available. A push notification will be sent via SingPost mobile app and/or SMS/email/letter to customers to make the payment. Customers can pay via Amex, MasterCard, Visa, NETS and Cash via the SingPost app, SAM kiosks or at any post offices. Please refer to SingPost’s website for more information on the payment modes.

You may be required to apply for a customs permit for clearance and submit as part of the supporting documents to SingPost, if applicable.

For Courier Parcels

Delivery by Courier Service Companies: Please check with the courier service company who is handling the delivery of your parcel. Please note that additional service fees for services rendered (i.e. customs clearance and documentation) may apply.