Refund of Taxes
Refund of Taxes
You can make a claim for refund in writing for an overpayment or erroneous payment of duty and/or GST arising from:
- Wrong value declared
- Items short-shipped
- Parcel eligible for GST relief
- Return of faulty goods
| Import Mode | Payment made through | Submit refund through |
|---|---|---|
| Air Freight | TradeNet permits | Declaring Agent of the TradeNet permit |
| Air Courier | Courier Service (e.g. DHL, FedEx, UPS & TNT) |
Courier service company |
| Post (registered / ordinary mail) or Speedpost (Express Mail Service / Ordinary parcel) services | Singapore Post ICA counter at Singapore Post Centre |
Singapore Post Directly to Singapore Customs using “Application for Refund of Duty/GST” form |
Your refund claim should be supported by the following supporting documents (where applicable):
- Copy of GST/duty payment receipt
- Commercial invoice
- Consignment/dispatch note for the imported goods
- Export and refund document for returned faulty goods (for example, shipment advice, seller’s credit note, etc)
- Documentary evidence showing that the money paid for the returned goods was credited back to the buyer
- Any other documents to support the claim for refund (for example, Customs In-Non-Payment (GST Relief) permit, etc)