e-Learning Resources
Access guides, tools, and reference materials to support your business in meeting Customs requirements.
On this page
Build your understanding of customs procedures, valuation rules, and strategic goods control with these online courses and learning resources designed to help businesses comply with regulations.
These e-learning videos, guides and reference materials are for your reference only. Always refer to the main topic pages for the latest requirements and updates.
E-learning on Customs Procedures
Learn the basics of registration, customs schemes, tax regime, goods classification and TradeNet permit application through short e-learning videos and information on Customs Procedures and supporting reference links.
Understand what you need to get started as a trader or declaring agent, including:
Setting up your business with the relevant government agencies
Opening Customs and Declaring Agent accounts
Applying for Inter-Bank GIRO (IBG)
Using TradeNet front-end solutions
Key responsibilities of declaring agents and declarants
List of key registration, application, and e-service links for traders and declaring agents
No. | Title | Related Link |
1. | ACRA | |
2. | Customs Account and Declaring Agent Account e-Services | |
3. | Apply for Inter-Bank GIRO (IBG) | |
4. | TradeNet Front End Solution Provider | |
5. | Customs Forms and Services | |
6. | Application for the Authorisation of Declaring Agent(s) | |
7. | Application for Claimant | |
8. | Responsibilities of Declaring Agent and Declarant | |
9. | Product Specific Terms in TradeNet | |
10. | Courses and Events |
Module 2 - Nature of Business Part 1 and Part 2
Learn about common schemes and facilitations that support different business models, such as:
TradeFIRST and Secure Trade Partnership (STP/ STP-Plus)
Licensed and Zero-GST warehouses
Duty Free Shop, Excise Factory and Industrial Exemption Factory schemes
Import tax suspension schemes
Temporary Import and Export Schemes
This module also introduces:
Ordinary Certificates of Origin and the relevant Chambers/associations
Manufacturer registration and cost statement requirements
Free Trade Agreements and where to find more information
An overview of strategic goods controls, permits and resources
List of customs schemes and facilitation programmes available to businesses
No. | Schemes | Related Link |
1. | Schemes and Facilitations - TradeFirst | |
2. | Secure Trade Partnership (STP) & STP-Plus | |
3. | Storage - Licensed Warehouse Scheme | |
4. | Storage - Zero-GST Warehouse Scheme (ZGS) | |
5. | Duty Free Shop Scheme | |
6. | Excise Factory Scheme | |
7. | Industrial Exemption Factory Scheme | |
8. | Import - Tax Suspension Schemes | |
9. | Temporary Import and Export Schemes |
List of authorised issuing bodies for Ordinary Certificates of Origin
No. | Related Link | |
1. | Singapore Chinese Chamber of Commerce and Industry | |
2. | Singapore Indian Chamber of Commerce and Industry | |
3. | Singapore International Chamber of Commerce | |
4. | Singapore Malay Chamber of Commerce and Industry | |
5. | Singapore Manufacturers' Federation |
List of key applications and reference links for manufacturers and Free Trade Agreements
List of resources and application links related to Strategic Goods Control requirements
No. | Strategic Goods Control | Related Link |
1. | Strategic Goods (Control) List | |
2. | Individual Permit for physical transfer of strategic goods or technology: Export, Transhipment and Transit | |
3. | Intangible transfer of Strategic Goods Technology (ITT) | |
4. | Application for Strategic Trade Scheme (STS) Bulk Permit | |
5. | Resources for Strategic Goods Control | |
6. | Import Certificate and Delivery Verification (ICDV) |
List of key organisations and declaration requirements under the Chemical Weapons Convention
No. | Related Link | |
1. | Organisation for the Prohibition of Chemical Weapons (OPCW) | |
2. | Licensing Requirements | |
3. | Importing NA(CWC) Controlled Items | |
4. | Exporting NA(CWC) Controlled Items | |
5. | Annual Declaration / Ad-Hoc Declarations and Advance Notification of Transfer |
Module 3 – Tax Regime and Valuation
Get a high-level overview of:
Dutiable and non-dutiable goods
Where to find duty rates for different product categories
List of goods subject to customs duties
No. | Title | Related Link |
1. | List of dutiable goods |
Module 4 – Classification of Goods
Learn why correct classification is important and where to find classification support, including:
Singapore Trade Classification, Customs & Excise Duties
Requirements from Competent Authorities for controlled items
HSCA Product Code Search
Practice multiple-choice questions (MCQs) and answers on classification
List of trade classification references, controlled items requirements, and assessment resources
Module 5 – TradeNet Permit Application
Understand the key steps and reference materials for applying permits via TradeNet, such as:
Logging in and basic TradeNet information
Controlled and prohibited goods for import
Types of permit applications
Important and non-amendable permit fields
Sample Cargo Clearance Permit (CCP)
List of TradeNet access, permit application guidance, and reference materials
No. | Title | Related Link |
1. | Login to TradeNet | |
2. | What you need to know about TradeNet | |
3. | Controlled & Prohibited Goods for Import | |
4. | List of Message and Declaration types for permit application | |
5. | Types of Permit Applications | |
6. | Important Permit Fields | |
7. | List of Non-Amendable Permit Fields | |
8. | Sample CCP |
Valuation, Duties and GST – Course on Valuation
If you need more focused learning on valuation and tax matters, you can refer to the Course on Valuation (SC 101 – Customs Procedures).
Strategic Goods Control – Guides and Handbooks
If your business deals with strategic goods or related technology, you can refer to these guides and handbooks
Strategic Trade Scheme Handbook
A step-by-step guide to applying for Individual and Bulk permits under the Strategic Trade Scheme. It also explains how to set up an effective Internal Compliance Programme and answers common questions about trading in strategic goods.Catch-All Guide
Explains “catch-all” controls, when they apply, and how to decide if a strategic goods permit is required. It also highlights best practices and red flags to look out for when assessing transactions.Guide on Intangible Transfer of Technology (ITT)
Outlines what counts as an intangible transfer of strategic goods technology under the Strategic Goods Control Act, why controls are needed, and what permit and compliance requirements apply, supported by case examples.Guidebook on the Determination of Strategic Goods
Helps traders understand and apply the Strategic Goods Control List, with guidance, case studies and frequently asked questions on determining whether an item is a strategic good.Amendment to the Strategic Goods Control List
Provides updates on amendments to the Strategic Goods Control List, including changes between the latest and previous Orders.
e-Learning for Handling of LCL Consolidated Cargoes
Singapore Customs has observed that some companies handling LCL consolidated cargoes may not be fully aware of the required procedures. This can lead to non-compliance issues, including short payment of Goods and Services Tax (GST) on imported goods.
To support your compliance efforts, we have prepared an e-learning session that explains the relevant regulatory requirements. We encourage you to review the materials to strengthen your understanding and improve compliance.
Please access the e-learning materials here.
